Sustainability strategy

Shaping change

Over many decades, the Melitta Group has consistently shaped its markets in the business fields of Coffee, Coffee Preparation, and Household Products, with outstanding innovations, strong brands, and pioneering quality standards. And it sets itself the same high standards when it comes to sustainability: the Group aims to actively drive change and help shape the future in those areas of relevance to its business.

For many years now, sustainability has been firmly anchored as one of the seven core values of the family-owned company. The Melitta Group was therefore an early advocate of international standards and agreements on sustainability and actively promotes their implementation. Sustainability requirements are systematically incorporated into strategies and decisions at both Group level and within the individual operating divisions.

The Melitta Group places great importance on communication and cooperation along the value chain. After all, far-reaching changes can only be achieved when as many stakeholders as possible work hand in hand.

Focus on four areas of value creation

The Melitta Group operates primarily in four areas of value creation. Each of these areas is shaped by its own environmental, social, and economic circumstances.

Coffee

In its coffee business, the Melitta Group sources green beans from virtually every growing region in the world and processes them at its own roasting facilities in Europe, North America, and South America.

Coffee cultivation and harvesting, in particular, present a wide range of sustainability-related challenges:

  • Climate change: emissions along the entire value chain; availability of land for coffee growing
  • Biodiversity: use of fertilizers, monocultures, deforestation, and the resilience of plants and agricultural systems
  • Circular economy: recyclability of packaging
  • Social: human rights and working conditions along the supply chain

To effectively address these challenges, the Melitta Group is guided by the following vision for the future and contributes to its implementation with numerous projects and measures: the green beans which the company sources are grown in a way which enables all people involved locally to live comfortably long-term and which preserves or regenerates the ecological systems. The beans are then processed, transported, and roasted in a climate-friendly way which also uses water sparingly. Packaging is recyclable and – whenever possible – reusable or made from recycled materials. The coffee is prepared in an energy-saving fashion and the coffee grounds are put to good use.

The Melitta Group cooperates with other stakeholders to shape industry standards along the entire value chain in order to realize this vision for the future. At the same time, it continues to develop its own targets, structures, and processes to promote and ensure sustainable practices in its coffee business – from sourcing to production, transportation, and packaging, all the way through to marketing and recycling.

CSRD: opportunity rather than obligation

The Melitta Group regards the introduction of the CSRD as an opportunity to align its sustainability strategy in an even more systematic and effective manner. The aim is not only to meet the new reporting requirements but also to embed sustainability aspects even more comprehensively into corporate management. Numerous departments within the Group are therefore involved in the project, which was launched in 2024.

This commitment will also shape the next project steps: once the double materiality analysis is complete, the targets will be revised in the second half of 2026 in accordance with the new CSRD framework. Based on this, action plans will be developed or further refined. At the same time, governance structures and sustainability data management will be continuously optimized. The aim is to establish clear responsibilities, a robust basis for decision-making, and even more effective management of sustainability performance.

Further development of our sustainability strategy

In the fiscal year 2025, the Melitta Group significantly enhanced its sustainability strategy in order to comply more fully with the requirements of the Corporate Sustainability Reporting Directive (CSRD) and the European Sustainability Reporting Standards (ESRS). As a result, the presentation and content of Melitta’s sustainability strategy have changed – in some cases significantly. Moreover, the targets for the topics identified as material are currently being revised.

The materiality analysis based on the principle of double materiality played a central role in this process. To this end, the Melitta Group conducted a two-stage stakeholder survey in 2024 and 2025: a broad-based online survey covering all relevant stakeholders, as well as supplementary in-person interviews with selected stakeholders.

Based on this stakeholder survey, the Group determined which sustainability topics are considered so relevant – from the perspective of both the stakeholders and the company – that they must be managed, reported on, and strategically addressed. The results of this process are presented in the Melitta Sustainability House.

Think long-term.

Infographic titled “Our value creation areas.” The four areas at the top are “Coffee,” “Plastics,” “Pulp” and “Electrical appliances.” Below are “Environment,” covering “Climate change,” “Water,” “Biodiversity” and “Circular economy,” and “Society,” covering “Our own workforce,” “Workers in the value chain,” and “Customers and end consumers.” At the bottom is “Responsible corporate governance.”
Infographic titled “Our value creation areas.” The four areas at the top are “Coffee,” “Plastics,” “Pulp” and “Electrical appliances.” Below are “Environment,” covering “Climate change,” “Water,” “Biodiversity” and “Circular economy,” and “Society,” covering “Our own workforce,” “Workers in the value chain,” and “Customers and end consumers.” At the bottom is “Responsible corporate governance.”

Act sustainably.

Stakeholder survey: a dialogue on materiality

Which sustainability topics are of particular importance for customers, suppliers, banks, employees, and other stakeholders of the Melitta Group? What expectations do they have of the Group? And what opportunities and risks do these present for the Group’s future development?

In order to answer these questions, the Melitta Group conducted a comprehensive stakeholder survey in 2024 and 2025 in accordance with the requirements of the Corporate Sustainability Reporting Directive (CSRD). The stakeholder survey is a central element of the double materiality analysis. It determines which sustainability topics will be the focus of future sustainability reporting and, at the same time, provides important input for the further development of the sustainability strategy.

The comprehensive project, which involved numerous operating and corporate divisions, followed a six-step process ranging from the identification of relevant stakeholder groups to the validation of the results. A total of 245 representatives from various stakeholder groups were involved, including employees, owners, business clients, suppliers, banks and insurers, as well as representatives from academia, the media, non-governmental and consumer organizations, and trade associations.

The survey was conducted using online questionnaires and in-depth interviews. The content and structure were based on the requirements of the CSRD and the European Sustainability Reporting Standards (ESRS). At the same time, the operating divisions provided a comprehensive status quo assessment – particularly with regard to environmental issues, as responsibility for these matters is largely decentralized. In order to ensure a common understanding, these regulatory requirements, scientific findings, market and competitive analyses, and existing sustainability data were also compiled in reference documents and made available to all stakeholders.

In the next phase of the project, the operating divisions assessed the impacts, risks, and opportunities (IROs) associated with the relevant topics that had been identified. Finally, the results were compiled, consolidated, validated, and approved to form a Group-wide assessment. In total, more than 150 sustainability topics were reviewed as part of the project.

The results of the stakeholder survey were incorporated into the double materiality analysis. This analysis forms the basis for the Melitta Group’s future sustainability reporting in accordance with the ESRS and, at the same time, provides valuable input for the further development of its sustainability management system.

The project clearly demonstrated that the CSRD’s requirements can only be successfully implemented by working closely together across different areas of expertise. At the same time, this cross-functional collaboration provides an opportunity to embed sustainable business practices even more firmly in the value creation processes and to adapt business models to future requirements at an early stage.

Cycle of the “Double Materiality Assessment.” The six steps are: 1. “Identification of key stakeholders”; 2. “Online survey (and interviews) and identification of environmental factors”; 3. “Preparation of baseline documents”; 4. “Assessment of IROs by the business units (all topics)”; 5. “Assessment and consolidation at group level”; 6. “Approval.”
Cycle of the “Double Materiality Assessment.” The six steps are: 1. “Identification of key stakeholders”; 2. “Online survey (and interviews) and identification of environmental factors”; 3. “Preparation of baseline documents”; 4. “Assessment of IROs by the business units (all topics)”; 5. “Assessment and consolidation at group level”; 6. “Approval.”
  1. Identification of key stakeholders
  2. Online survey (and interviews) as well as environmental fact-finding
  3. Creation of reference documents
  4. Assessment of IROs by operating divisions (all topics)
  5. Assessment and consolidation at Group level
  6. Relase
  • > 150
    sustainability topics analyzed
  • 245
    stakeholders surveyed
  • 2024/25
    project duration

Clearly defined responsibilities

The Corporate Communication and Sustainability Division is responsible for managing and coordinating sustainability activities at Group level. In close collaboration with the other corporate divisions and operating divisions, it develops the overarching objectives, strategies, roadmaps, and key performance indicators. It also pools and analyzes Group-wide sustainability data and is responsible for the Melitta Group’s sustainability reporting.

The operating divisions themselves are responsible for implementing the sustainability activities. Each operating division appoints a Sustainability Supervisor with the necessary expertise to address the respective challenges. This person drives, coordinates, and manages the initiatives and ensures the seamless exchange of data and information.

Ongoing dialogue

The Melitta Group engages with a wide range of stakeholders in order to maintain awareness of their expectations and requirements and to inform them about events and developments within the Melitta Group. These include business clients, consumers, employees, suppliers, and capital providers, as well as the media, academia, consumer organizations, labor unions, politicians, non-governmental organizations, and other representatives of civil society.

This dialogue is conducted across a wide range of formats and channels – including in-person meetings, surveys, events, and trade shows, as well as the website, intranet, social media, newsletters, and publications. The Melitta Group also participates in the sustainability committees of various initiatives, cooperations, and associations, such as the Consumer Goods Forum, BAUM e.V., FSC® International, the German Coffee Association, the Central Association of the Electrical Industry, and Markenverband e.V.