Melitta Group Annual Report 2022

Coffee at Work

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Coffee at Work GmbH & Co. KG offers an all-inclusive service for coffee and water provision in the workplace under the fresh at work® brand. The service comprises the provision of coffee machines and table water dispensers, including regular maintenance, but also includes the supply of coffee beans, milk powder, chocolate powder, and all other consumables.

Key figures' 22

Sales in € thous.

2022

14,710

2021

13,508

Employees, full-time employees, annual average

2022

86

2021

94

Headquarters

Witten, Germany

Managing Director

Martin Sesjak

Website

www.freshatwork.de

Brand

Logo Fresh at Work

Our positioning

Coffee at Work differentiates itself from the competition thanks to its fair and easily comprehensible contract design, as well as the outstanding quality of its services and the depth of its repairs. The contract-free business model contains neither leasing, rental, or minimum duration terms. The cooperation can be terminated on a monthly basis; only the provision of water dispensers with a fixed water connection has a minimum term of six months. All repair and maintenance work is covered by the all-inclusive, flat-rate price. This is the basis for fresh at work’s® claim to provide the best service for satisfied customers.

Our strategy

The Coffee at Work strategy is focused on expansion and international growth. As soon as the economic situation permits, the defined growth and expansion strategy will be resumed. The operating division’s main targets also include the systematic consideration of sustainability aspects along the entire value chain.

Market and business trends in 2022

As a B2B supplier, Coffee at Work is particularly sensitive to business cycle effects; nevertheless, the operating division is upbeat about its future prospects. It has a solid economic foundation. Even throughout the two years of the pandemic, business remained stable.

Outlook 2023

Coffee at Work is realistic and positive about its outlook for the new year. In the final quarter of the previous year, the operating division recorded a positive effect from new installations of fully automatic coffee machines and water dispensers and expects this effect to continue in 2023. There are plans to expand sales activities and to strengthen the call center team.

Transform
to flourish

Transform
to flourish
Teaser image

Highlights
of the Year

Highlights
of the Year