Melitta Business Service Center
PDF DownloadThe Melitta Business Service Center pools tasks and services at Group level. In addition to shaping the operational HR and accounting processes, these tasks include strategic purchasing, business process management, and IT. The aim is to simplify, standardize, and align the Group’s processes and systems in order to enhance flexibility and efficiency while also establishing the prerequisites for Group-wide digitalization with high security standards.
Headquarters
Minden , Germany
Managing Directors
Stefanie Bohnhorst, Michael Felix
Our strategy
As a partner to the operating and corporate divisions, the Melitta Business Service Center aims to create added value and exploit synergies, thus making a decisive contribution to the Melitta Group’s future viability and diversity. It focuses on creating transparency regarding the Group’s various processes, requirements, and systems, as well as standardizing and automating them. The Melitta Business Service Center is expected to make a contribution to cost optimization and the implementation of the Group’s sustainability goals, while at the same time providing expert advice and innovative ideas.
Development of business in 2022
In the fiscal year 2022, the Melitta Business Service Center once again implemented numerous projects and supported the operating and corporate divisions of the Melitta Group with various initiatives. The main focus was on the harmonization and standardization of business processes and the elaboration of requirements for an ERP template as part of the ONE program. Substantial amounts were invested in all areas of IT, especially in the field of IT security. The fiscal year was also shaped by the implementation of requirements under the German Supply Chain Act, the assumption of further accounting tasks for the Group’s European national subsidiaries, and measures to ensure supply capability and optimize purchasing terms and conditions. In 2022, the MBSC’s HR service “Training & Development” underwent and successfully completed the “BEST PLACE TO LEARN” certification process.
Outlook 2023
In 2023, the Melitta Business Service Center will continue to secure supply chains and purchasing conditions for the Melitta Group, in particular in persistently volatile procurement markets. Additional investments will also be made in IT security and the ongoing development of IT processes, as well as various digitalization initiatives in HR. Activities at the Melitta Business Service Center in 2023 will also focus once again on support for the ONE program, which serves to harmonize numerous business processes across the Melitta Group.
